UBM India announces 1st edition of MENA Patient Experience Innovation Summit in Dubai, UAE

UBM India announces the MENA Patient Experience Innovation Summit, slated for September 24th and 25th, 2018 in Dubai, UAE. The summit is in line with the UAE vision 2021, wherein one of the key agenda is ensuring patient happiness by providing world-class healthcare services. The Summit aims to create a platform for all stakeholders to address important issues in patient- and family-centred care, challenges surrounding patient diversity and sustainable patient experience programs.

The Summit will have national and international patient experience innovators come together to share their patient experience journeys through case studies, interactive workshops, roundtable discussions and networking. With over 150 attendees and numerous patient experience innovators set to meet face-to-face, MENA PX Innovation summit is a must attend opportunity for Healthcare professionals to accelerate industry knowledge and network with national & international peers.

The summit is designed over an extensive and detailed research from expert faculties and vendor market. The comprehensive tracks on each of the two days are formulated to cover ‘Role of Hospital Executive Leadership in Successful PX Delivery’, ‘Creating an Ideal Patient Experience: Leadership Lessons’, ‘Building the Foundation for an Experience-Focused Culture’, ‘The Role of Patient Experience in Citizen Centricity: A GCC perspective’, ‘Leveraging Technology to Enhance Patient Experience’, ‘The Nurse Leader’s Role in Improving PX’ and ‘Patient Experience Masterclass – Metrics to Measure PX’. Comprehensive insights into these important subjects through panel discussions and various sessions will help industry peers uncover solutions.

The conference will also see participation from eminent patient experience innovators such as Dr. Layla Mohamed Al-Marzouqi, Director of Health Tourism Department, Health Regulation Sector, Dubai Health Authority (DHA), UAE; Dr. Muna Tahlak, Chief Executive Officer – Latifa Women and Children’s Hospital (DHA), UAE, Treasurer – International Hospital Federation (IHF); Prasanth Manghat, CEO and Executive Director, NMC Healthcare, UAE; Majd Abu Zant, COO, UEMedical, UAE, CEO, HealthPlus Network of Specialty Centers, UAE; Dr. Shabeer Nellikode, Founder & Managing Director, Universal Hospitals, UAE; Dr. Mazin Gadir, Senior Consultant and Advisor, The Executive Office for Organizational Transformation, Dubai Health Authority (DHA), UAE; Annie Laverty, Chief Experience Officer, Northumbria Healthcare NHS Foundation Trust, UK amongst many others to discuss and exchange ideas, trends, challenges and future of Patient Experience.

For more details, log on to or follow us on LinkedIn at @ubm-conferences



About UBM Asia:

UBM Asia recently became part of Informa PLC, a leading B2B information services group and the largest B2B Events organiser in the world. Please visit for more information about our presence in Asia.

About MENA Patient Experience Innovation Summit:

MENA Patient Experience Innovation Summit is organised by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organiser in the world. Please visit  for more information about our presence in India.

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